FAQ - Xinye Packaging Machine

Where is your factory located?

In shangwang industry area,wenzhou city, China.

When did your factory established?

Since 2008.

What is your main market?

Europe, The North America, South America, Australia, The middle east, and etc.

How many square meters of your factory?

More than 10000 square meter.

How many workers in your factory?

120 workers.

How can I place an order?

Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time.

For designing or further discussion, it is better to contact us by whatsapp:+86-13967700784, in case of any delays.

When can I get the price?

Usually we quote within 24 hours after we get your inquiry.

Can you do the special made for us?

Yes. We have a professional team having rich experience design and manufacturing.
Just tell us your ideas and we will give advice.

What about the delivery time?

Alway 30-40 days based on general order.

What is your terms of delivery?

We accept ,FOB, CFR, CIF, etc. You can choose the one which is the most convenient or cost effective for you.

What is the payment way?

30% for deposit,70% before shipment.

What is the average lead time for manufacturing and delivering a packaging machine?

Usually 30-40 working days.

Do you offer after-sales support and maintenance services?

Yes ,also provide online technical guide.

Can you provide training for our operators to ensure efficient and safe use of your packaging machines?

Yes

What is the average lifespan of your packaging machinery?

Some customer use more than 10 years already

Are your packaging machines energy-efficient and environmentally friendly?

yes

How long has your company been manufacturing packaging machinery?

about 30 years.